Copyright © 2010-17 Atelier Louise Austin LTD©
All rights reserved - The TieGa ©
Company no.: 9189321
Registered in England
All prices are in GBP
We accept payments using all major credit/debit cards and convert from foreign currency
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Next day delivery for London, Home Counties and Nationwide, stock depending. For further information please email info@atelierlouiseaustin.com It may be that producing your specific piece could take a little longer. Feel at ease to send an email and ask. info@atelierlouiseaustin.com

Your purchase will be shipped to you through the Royal Mail Group Ltd. from the U.K. or couriered.

Thank you for making a purchase at Atelier Louise Austin.

The company operates a Returns Policy to consumer and customer care standards.

For addresses within the EU, please allow c.4 working days from notification that your item is ready and has been carefully shipped.

For addresses in other international zones, please allow c.7 working days from notification that your item is ready and has been carefully shipped.

Your shipping rate and service advised at checkout is respective of the country you desire your purchase to go to plus the weight of your piece and the quantity you have chosen.

For UK destinations the service Royal Mail Signed For is one of the most secure ways to receive your item. For destinations within the EU and World Zone 1 we believe that International Tracked and Signed will be the most secure way to receive your item.

For destinations within World Zone 2 such as Australia, we believe that International Tracked and Signed will be the most secure way to receive your item as well.

We can provide you with a tracking number wherever possible.

IMPORT DUTY: Orders that are shipped to countries outside of the EU may be subject to import taxes, customs duties and fees levied by the destination country, which are levied once a shipment reaches your country. I can discuss this cost with you in regard to purchase spend to ease matters. Additional charges for customs clearance must be borne by the recipient. We will have indicated an HS Tariff code on the customs clearance form where possible to expedite clearance. Customs policies differ country to country, but are minimal. For the USA from GB a cost locally for Internet Purchases over $200 will bear 5.3% duty payable at your door on delivery locally. You will note that one TieGa and torque purchase comes to under $200 USD.

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